Last updated: 29th May 2025
This Privacy Policy describes how Mosaic Marketing Operations Ltd. ("we", "us", "our") collects, uses, and protects your personal information. We are a company registered in England and Wales (Company Number:15253526) with a registered address at 18 Wellington Park, Clifton, Bristol BS8 2UT.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation(UK GDPR) and the Data Protection Act 2018.
We may collect and process the following categories of personal data:
- Contact details: Name, email address, phone number, job title, company name
- Business information: Project requirements, communication records
- Technical data: IP address, browser type, time zone settings, and other analytics
- Marketing preferences: Opt-in/out status for newsletters or updates
We use your personal data to:
- Deliver and manage our services
- Respond to inquiries and provide customer support
- Send updates, newsletters, or marketing communications (if you have opted in)
- Improve our website, tools, and offerings
We do not sell your data or use it for automated decision-making without your consent.
We process your data under one or more of the following legal bases:
- Contractual necessity: To deliver services to you or your company
- Legitimate interest: To grow our business and communicate effectively with clients
- Consent: For sending marketing communications
- Legal obligations: Where required by law
We may share your data with:
- Trusted service providers (e.g. cloud platforms, CRM, or analytics tools)
- Legal or regulatory authorities if required
All third-party providers are bound by data protection obligations under UK GDPR or equivalent safeguards.
We may store or process data outside the UK, including in the EEA (e.g., Portugal). Where this occurs, weensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
We retain your data only as long as necessary for the purposes outlined in this policy, typically:
- Up to 7 years for business records
- Until you unsubscribe or request deletion for marketing communications
You have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing- Withdraw consent at any time (for marketing)
- Lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk
To exercise any of these rights, email us at miriam@mosaicmops.com.
Our website may use cookies to enhance user experience and collect analytics. You can manage your cookie preferences through your browser settings.
We may update this policy from time to time. Any changes will be posted on our website with a revised "Last updated" date.
If you have any questions or concerns about this policy or your data, please contact:
Mosaic Marketing Operations Ltd
18 Wellington Park, Clifton, Bristol BS8 2UT
Email: miriam@mosaicmops.com
